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Honda Accord, Insight software may disable key systems
high How serious is it? About this label
Problems like inoperative wipers, a defroster that doesn't work, a malfunctioning rearview camera, or exterior lights that don't work can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V771000 |
|---|---|
| Reported to NHTSA | Dec 10, 2020 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Part affected | Electrical System:body Control Module:software |
| Vehicles covered | 8 model/year combinations, model years 2018–2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
This recall covers certain Honda Accord Sedan, Accord Hybrid, and Insight vehicles. A software error may cause communication problems between the body control module and other parts of the vehicle, which can lead to malfunctions in things like the windshield wipers and defroster, the rearview camera, exterior lights, the audible warning for a stopped vehicle, and the power windows.
What you should do
2. Contact Honda customer service at 1-888-234-2138 to schedule the software update.
3. The update is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V771000. More in how recalls work.
Affected vehicles (8)
Who to contact
Honda — official Honda recall lookup
Customer service: 1-888-234-2138
The bigger picture
- Honda Electrical Recalls Cover Power Loss, Wiring and Camera Failures · all 12 Honda recalls in this area
Other Honda Accord Hybrid recalls
- Oct 8, 2026Honda Hybrid Tire Kit Bottle Cap May Pop Offmedium
- Jun 4, 2026Honda Hybrid Models: Tire Repair Kit Bottle Hazardhigh
- May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
- Jan 29, 2026Honda and Acura Driver Seats May Be Loosehigh
- Nov 13, 2025Honda Accord Hybrid Loss of Drive Powerhigh
- Nov 14, 2024Honda and Acura Models Loose Driver's Seat Framehigh
Official notice
- Component
- ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- Summary
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
- Safety risk
- Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.