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Ford Super Duty Windshield May Detach in a Crash

NHTSA campaign 21V090000 · Reported Feb 18, 2021 · Ford Motor Company

high How serious is it? About this label

If the windshield separates from the vehicle during a crash, it increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V090000
Reported to NHTSA	Feb 18, 2021
Manufacturer	Ford Motor Company
Part affected	Visibility:windshield:critical Fasteners
Vehicles covered	6 model/year combinations, model years 2020–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Super Duty trucks, along with some 2021 F-150 pickups. When these vehicles were built, the windshield may not have been bonded to the body correctly, so it could separate from the vehicle in a crash. Because of this, the trucks do not meet the federal safety rule for windshield mounting. Dealers will remove the windshield and reinstall it properly at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your truck is included.
2. Contact a Ford dealer to have the windshield removed and reinstalled, or call Ford customer service at 1-866-436-7332.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V090000. More in how recalls work.

Affected vehicles (6)

2020 Ford F-350 SD
2020 Ford F-550 SD
2021 Ford F-250 SD
2021 Ford F-350 SD
2021 Ford F-450 SD
2021 Ford F-550 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Visibility Recalls Cover Windshields, Wipers, Windows and Roof Glass · all 17 Ford recalls in this area

Other Ford F-450 SD recalls

Oct 20, 2026Ford F-350 SD and F-450 SD Tailgate Cable May Failhigh
Oct 6, 2026Ford Super Duty Trucks May Show Inaccurate Speedhigh
Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Mar 17, 2026Ford Super Duty Fuel Pump May Fail Againhigh
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 41 F-450 SD recalls

Official notice

Component: VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Summary: Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Safety risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.