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Ford F-150 and Super Duty Trucks: Windshield May Detach

NHTSA campaign 21V090000 · Reported 2021-02-18 · Ford Motor Company

medium How serious is it? About this label

In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

When these trucks were built, the windshield may not have been glued to the body correctly. If the bond is weak, the windshield can come loose and separate from the truck in a crash, which raises the chance of injury to people inside. The notice says these trucks do not meet the federal safety rule for windshield mounting. A dealer will remove the windshield and reinstall it the right way, at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Call your Ford dealer, or Ford customer service at 1-866-436-7332, and ask about recall 21C06.
3. Have the windshield removed and reinstalled — the repair is free.

Affected vehicles (6)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Summary
Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Safety risk
In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.