Home › Ford › F-450 › 21V114000

Life Line ambulance tail lights are too bright

NHTSA campaign 21V114000 · Reported Feb 25, 2021 · Life Line Emergency Vehicles

medium How serious is it? About this label

If the lights are too bright, they may impair another driver's vision, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V114000
Reported to NHTSA	Feb 25, 2021
Manufacturer	Life Line Emergency Vehicles
Part affected	Exterior Lighting
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The stop-tail-turn and reverse lights on this vehicle may be brighter than what safety rules allow. That extra brightness may affect the vision of other drivers on the road.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Life Line customer service at 1-563-578-3317 ext. 132.
3. The repair, a light filter kit, is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V114000. More in how recalls work.

Affected vehicles (1)

2019 Ford F-450

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Exterior Lighting Recalls Involve False Brake Signals and Failures · all 27 Ford recalls in this area

Other Ford F-450 recalls

Aug 28, 2019Ford And Lincoln Front Seat Recliners May Failhigh
May 29, 2019Ford F-450 and F-550 Backup Camera May Reversemedium
May 3, 2019Ford and GMC based ambulances may show false brake lightsmedium
Dec 18, 2018Ford Pickup Engine Block Heater Cable May Corrodecritical

Official notice

Component: EXTERIOR LIGHTING
Summary: Life Line Emergency Vehicles (Life Line) is recalling one 2020 Ford F450 vehicle and one 2017 Navistar Durastar vehicle, equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these lamps fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Remedy: ECCO will provide a filter kit that will ensure the lights perform in the correct photometric intensity ranges, free of charge. Owner notification letters were mailed on March 15, 2021. Owners may contact Life Line customer service at 1-563-578-3317 ext. 132.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.