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Ford and GMC ambulances: brake lights turn on by themselves

NHTSA campaign 19V342000 · Reported 2019-05-03 · Taylor Made Ambulances

medium How serious is it? About this label

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The brake lights on these ambulances were wired in a way that can make them light up even when the driver has not touched the brake pedal. Drivers behind may think the ambulance is slowing down when it is not, and may brake hard or swerve for no reason. The lights themselves are not broken; the problem is how they are connected. Whelen will replace the brake lights at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call Taylor Made Ambulances customer service at 1-800-468-1310 to arrange the brake light replacement. 3. Have the lights replaced — the repair is free.

Affected vehicles (5)

2018 Ford E-350
2018 Ford E-450
2018 Ford F-450
2018 Ford F-550
2018 GMC G3500

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford exterior lighting recalls: headlights, tail lights and brake lights · all 26 Ford recalls in this area
GMC exterior lighting recalls: daytime running lights, brake lights and headlights · all 6 GMC recalls in this area

Official notice

Component: EXTERIOR LIGHTING:BRAKE LIGHTS
Summary: Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Safety risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.