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Porsche Cayenne Engine Cylinder Cracks Can Stall Car

NHTSA campaign 21V341000 · Reported May 12, 2021 · Porsche Cars North America, Inc.

high How serious is it? About this label

A cracked engine that stalls or leaks oil can lead to a crash or a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V341000
Reported to NHTSAMay 12, 2021
ManufacturerPorsche Cars North America, Inc.
Part affectedEngine
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Cayenne GTS vehicles have an engine problem where cracks can develop on the surface inside the engine cylinder. Over time, these cracks may cause damage to the engine, which could make the engine stall while you are driving, or cause the engine to develop an oil leak. Porsche dealers will replace the entire engine completely, free of charge, to fix the issue with these vehicles.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Porsche customer service at 1-800-767-7243 to schedule the repair.
3. The engine replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V341000. More in how recalls work.

Affected vehicles (1)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche Cayenne GTS recalls

Official notice

Component
ENGINE
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne Turbo, Cayenne GTS, and Cayenne GTS Coupe vehicles. Cracks may develop on the surface of the engine cylinder bore.
Safety risk
Cracks may cause engine damage and a stall or an oil leak, increasing the risk of a crash or fire.
Remedy
Dealers will replace the engine, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.