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Tesla Model Y rear seat belt fasteners may be loose

NHTSA campaign 21V388000 · Reported 2021-05-25 · Tesla, Inc.

high How serious is it? About this label

Serious for anyone riding in the back: the car drives normally and there is no order to park it, but a rear seat belt may not properly protect a passenger in a crash until it is inspected.

What's wrong, in plain English

On some 2019-2021 Model Y cars, one or both of the bolts holding the second-row seat belt reels to the body may not have been attached properly at the factory. Those reels are what pull the belt tight and hold a passenger in place in a crash. If a bolt is loose or not fastened, the belt may not do its job when it matters. Tesla will check both bolts on the left and right rear belts and replace them if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Model Y is covered by recall SB-21-20-002.
2. Book service through the Tesla app, at tesla.com/support/contact, or by calling 1-877-798-3752.
3. Tesla inspects both second-row seat belt retractor fasteners and replaces them if necessary, free of charge.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Summary
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Safety risk
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Remedy
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.