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Tesla Model Y Rear Seat Belt Fastener Issue

NHTSA campaign 21V388000 · Reported May 25, 2021 · Tesla, Inc.

medium How serious is it? About this label

If the seat belt isn't securely attached, it may not properly protect a passenger in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V388000
Reported to NHTSA	May 25, 2021
Manufacturer	Tesla, Inc.
Part affected	Seat Belts:rear/other:retractor
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Tesla Model Y vehicles, one or both of the fasteners holding the rear seat belt retractors in place may not be properly attached. This means the left or right rear seat belt might not stay securely anchored. If the retractor isn't held firmly, the seat belt may not work as designed to keep a passenger safely in place.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact Tesla customer service at 1-877-798-3752 to schedule an inspection. 3. Tesla will inspect and replace the fasteners if necessary, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V388000. More in how recalls work.

Affected vehicles (1)

2020 Tesla Model Y

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Seat Belt Recalls Cover Loose Attachments and Missing Warnings · all 5 Tesla recalls in this area

Other Tesla Model Y recalls

Sep 1, 2026Tesla Model Y Front Suspension Connections May Loosenhigh
Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
May 19, 2026Tesla Model Y Missing Vehicle Certification Labelmedium
May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Oct 10, 2025Tesla Model Y Battery Contacts May Failhigh

All 33 Model Y recalls

Official notice

Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Summary: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Safety risk: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.