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Volkswagen ID.4 headlight aim caps installed wrong

NHTSA campaign 21V413000 · Reported Jun 2, 2021 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V413000
Reported to NHTSAJun 2, 2021
ManufacturerVolkswagen Group of America, Inc.
Part affectedExterior Lighting:headlights
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2021 ID.4 vehicles because caps meant for the vertical headlight aim were installed on the horizontal aim instead. This allowed the horizontal angle of the headlight beam to be adjusted, when it should have stayed fixed in place. As a result, these vehicles do not meet federal safety requirements covering headlights and other lighting and reflective equipment.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. The cap correction is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V413000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen ID.4 recalls

All 26 ID.4 recalls

Official notice

Component
EXTERIOR LIGHTING:HEADLIGHTS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
Remedy
Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.