Volkswagen ID.4 headlight aim caps installed on wrong adjuster

NHTSA campaign 21V413000 · Reported 2021-06-02 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

This is a moderate concern because misaimed headlights can cause glare and raise crash risk at night, but Volkswagen did not tell owners to stop driving, so you can keep driving while you schedule the free fix.

What's wrong, in plain English

The headlights on these cars have small caps that cover the aiming screws. At the factory, the caps were placed on the up-and-down aiming screw instead of the side-to-side one. That leaves the left-right aim open to being moved, which is not allowed under federal headlight rules. If the beam gets shifted sideways, it can throw glare where it shouldn't be and make it harder to see the road.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your ID.4 is included.
2. Call your Volkswagen dealer, or Volkswagen customer service at 1-800-893-5298 (recall 9406), to book an appointment.
3. Have the dealer move the caps to the correct adjuster — the repair is free.

Affected vehicles (1)

2021 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen headlight aim recalls: are my lights pointed wrong? · all 5 Volkswagen recalls in this area

Official notice

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.