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Volkswagen Atlas and ID.4 may have loose bolts

NHTSA campaign 25V434000 · Reported 2025-06-30 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious — loose bolts in the steering, suspension, or brake parts can lead to a sudden loss of control, and while Volkswagen does not tell owners to park the vehicle, this one should go to the dealer right away, especially if you hear clunking or feel anything loose.

What's wrong, in plain English

Some bolts on these vehicles may not have been tightened properly at the factory. The bolts hold major parts underneath the car together, including pieces of the suspension, the frame crossmember, an engine mount, and a rear brake bracket. If a bolt that is too loose works its way out, the part it holds can shift or come apart, and the driver could lose control of the vehicle. A dealer will check and replace the affected bolts at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm campaign 25V434000 applies to your vehicle.
2. Schedule an inspection at a Volkswagen dealer promptly; bolt replacement is free of charge.
3. For help, call customer service at 1-800-253-2834 and give recall number 42HX.

Affected vehicles (8)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
SERVICE BRAKES
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Safety risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.