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GM vehicles' airbag warning light works inconsistently

NHTSA campaign 21V421000 · Reported Jun 10, 2021 · General Motors, LLC

medium How serious is it? About this label

The airbag warning light may fail to warn the driver about a problem with the airbag, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V421000
Reported to NHTSAJun 10, 2021
ManufacturerGeneral Motors, LLC
Part affectedAIR Bags:srs Malfunction Warning Lamp/light
Vehicles covered10 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

General Motors is recalling certain Buick, Cadillac, Chevrolet and GMC vehicles. The module that passes messages between vehicle systems does not correctly handle a loss of communication with the airbag sensing module. As a result, the airbag warning light on the dashboard turns on inconsistently. A dealer can update that module's software, or the update can be sent to the vehicle over the air, free of charge. GM mailed owner notification letters on July 1, 2021.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact your dealer about the software update, or call customer service for your brand: Buick 1-800-521-7300, Cadillac 1-800-458-8006, Chevrolet 1-800-222-1020, GMC 1-800-462-8782. 3. The update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V421000. More in how recalls work.

Affected vehicles (10)

Who to contact

Buick — official Buick recall lookup

Customer service: 1-800-521-7300

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Tahoe recalls

All 27 Tahoe recalls

Official notice

Component
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Summary
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Safety risk
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
Remedy
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.