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BMW X3 and X4 passenger airbag may not deploy

NHTSA campaign 21V521000 · Reported 2021-07-08 · BMW of North America, LLC

high How serious is it? About this label

This is serious because a passenger could go unprotected in a crash; BMW has not told owners to stop driving, but consider keeping the front passenger seat empty until the repair is done.

What's wrong, in plain English

The front passenger seat has a sensor system built into the seat foam that tells the car whether someone is sitting there. On these vehicles that system may have been put together wrong, so the car can think the seat is empty when a passenger is actually in it. When that happens, the car switches off the front passenger airbag. In a crash, that airbag would not inflate to protect the person sitting there. Dealers replace the seat foam.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your X3 or X4 is covered.
2. Contact a BMW dealer, or BMW customer service at 1-800-525-7417, to book the repair.
3. Have the seat foam and sensor replaced — there is no charge.

Affected vehicles (3)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:FRONTAL
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Safety risk
A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy
Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.