Nissan Rogue Sport liftgate hinges can separate in crash

NHTSA campaign 21V525000 · Reported 2021-07-09 · Nissan North America, Inc.

medium How serious is it? About this label

The problem only shows up if you are hit from behind, and the notice does not tell owners to stop driving, but it does mean a greater chance of injury in a rear-end crash until the hinges are replaced.

What's wrong, in plain English

On certain 2021 Rogue Sport wagons, the hinges that hold the rear liftgate — the big door at the back — can break away from the body in a rear-end crash. Because of that, the vehicle does not meet the federal safety rule for doors staying shut in a crash. If the hinges let go, the liftgate no longer protects people inside the way it should. A dealer will replace both hinges.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Rogue Sport is included.
2. Call your Nissan dealer or Nissan customer service at 1-800-867-7669 and give them recall number R21A7.
3. Have both liftgate hinges replaced at no cost to you — owner letters were mailed September 7, 2021.

Affected vehicles (1)

2021 Nissan Rogue Sport

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan structure recalls: water leaks, liftgate hinges, and pop-up hoods · all 4 Nissan recalls in this area

Official notice

Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The liftgate hinges can separate from the vehicle during a rear end crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 206, "Door Locks and Door Retention Components."
Safety risk: Separated hinges compromise the protection offered by the liftgate, increasing the risk of injury.
Remedy: Dealers will replace the left and right liftgate hinges, free of charge. Owner notification letters were mailed September 7, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.