Nissan Rogue Sport Liftgate Hinges May Separate

NHTSA campaign 21V525000 · Reported Jul 9, 2021 · Nissan North America, Inc.

high How serious is it? About this label

If the liftgate hinges separate during a rear-end crash, the liftgate won't offer the protection it's supposed to, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V525000
Reported to NHTSA	Jul 9, 2021
Manufacturer	Nissan North America, Inc.
Part affected	Structure:body:door:hinge And Attachments
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Rogue Sport vehicles because the hinges that hold the liftgate in place can separate from the vehicle if the vehicle is involved in a rear-end crash. Because of this, these vehicles do not meet federal safety standards for door locks and door retention. This means the liftgate may not stay properly attached and provide the protection it's designed for during that kind of crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Nissan dealer, or call Nissan customer service at 1-800-867-7669.
3. Dealers will replace the left and right liftgate hinges, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V525000. More in how recalls work.

Affected vehicles (1)

2021 Nissan Rogue Sport

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan Structure Recalls Cover Pop-Up Hoods, Hinges, and Water Leaks · all 4 Nissan recalls in this area

Other Nissan Rogue Sport recalls

Feb 16, 2023Nissan Rogue Folding Key May Shut Off Vehiclehigh
Jul 21, 2021Nissan Rogue Sport Seat Belt May Release Earlymedium
Sep 12, 2019Nissan and Infiniti backup camera image can stay offmedium

Official notice

Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The liftgate hinges can separate from the vehicle during a rear end crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 206, "Door Locks and Door Retention Components."
Safety risk: Separated hinges compromise the protection offered by the liftgate, increasing the risk of injury.
Remedy: Dealers will replace the left and right liftgate hinges, free of charge. Owner notification letters were mailed September 7, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.