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Nissan and Infiniti backup camera image can stay off

NHTSA campaign 19V654000 · Reported Sep 12, 2019 · Nissan North America, Inc.

medium How serious is it? About this label

With no picture in the back-up camera display, the risk of a crash goes up. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V654000
Reported to NHTSA	Sep 12, 2019
Manufacturer	Nissan North America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	42 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Nissan and Infiniti vehicles, including the Altima, Rogue, Sentra, Murano, Pathfinder, Titan, Frontier, Leaf, Versa and several Infiniti Q and QX models. The back-up camera and display settings can be changed so that the rear view picture no longer appears, and the vehicle keeps that setting the next time it is put in reverse. Because of this, the vehicles do not meet the federal rear visibility safety standard. Dealers will update the camera settings software at no cost.

What you should do

1. Check whether your vehicle is included by entering your VIN at nhtsa.gov/recalls.
2. Contact your dealer, Nissan customer service at 1-800-867-7669, or Infiniti customer service at 1-800-662-6200 to have the software updated.
3. The update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V654000. More in how recalls work.

Affected vehicles (42)

2018 Infiniti Q50
2018 Infiniti Q60
2018 Infiniti QX30
2018 Infiniti QX80
2018 Nissan Altima
2018 Nissan Armada
2018 Nissan Frontier
2018 Nissan Kicks
2018 Nissan Leaf
2018 Nissan Maxima
2018 Nissan Murano
2018 Nissan NV200

Show all 42 vehicles

2018 Nissan Pathfinder
2018 Nissan Rogue
2018 Nissan Rogue Sport
2018 Nissan Sentra
2018 Nissan Titan
2018 Nissan Versa
2018 Nissan Versa Note
2019 Infiniti Q50
2019 Infiniti Q60
2019 Infiniti Q70
2019 Infiniti Q70L
2019 Infiniti QX30
2019 Infiniti QX50
2019 Infiniti QX60
2019 Infiniti QX80
2019 Nissan Altima
2019 Nissan Armada
2019 Nissan Frontier
2019 Nissan Kicks
2019 Nissan Leaf
2019 Nissan Maxima
2019 Nissan Murano
2019 Nissan NV200
2019 Nissan Pathfinder
2019 Nissan Rogue
2019 Nissan Rogue Sport
2019 Nissan Sentra
2019 Nissan Titan
2019 Nissan Versa
2019 Nissan Versa Note

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Infiniti Backup Camera Recalls for Blank or Frozen Rearview Images · all 5 Infiniti recalls in this area
Nissan Backup Camera Recalls Cover Blank Screens and Image Loss · all 9 Nissan recalls in this area

Other Nissan Rogue recalls

Feb 12, 2026Nissan Rogue Throttle Body Gears May Breakhigh
Feb 12, 2026Nissan Rogue Turbo Engines May Fail Or Catch Firecritical
Jun 27, 2025Nissan, Infiniti Engine Bearings May Failcritical
Oct 3, 2024Nissan Rogue and INFINITI QX80 Rearview Camera May Go Blankmedium
Feb 28, 2024Nissan Rogue Seat Belt Pretensioners May Not Restrain Occupantshigh
Feb 27, 2024Nissan and Infiniti driver airbags may deploy improperlyhigh

All 22 Rogue recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.