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VW ID.4 Steering Gear May Have Faulty Bushing

NHTSA campaign 21V852000 · Reported Nov 3, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V852000
Reported to NHTSA	Nov 3, 2021
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Steering:gear BOX (other Than Rack And Pinion)
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

One 2021 Volkswagen ID.4 has a steering gear that may have been built with an incorrectly assembled or missing drive bushing, a part inside the steering gear. A problem with this bushing can affect how the steering gear performs. A dealer will replace the entire steering gear to correct the problem.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298, to schedule the repair.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V852000. More in how recalls work.

Affected vehicles (1)

2021 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Steering Recalls Involving Knuckles, Mounting Bolts and Control · all 6 Volkswagen recalls in this area

Other Volkswagen ID.4 recalls

Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh

All 26 ID.4 recalls

Official notice

Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Summary: Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
Safety risk: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.