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Ford Explorer, Lincoln Aviator Have Wrong Suspension Parts
high How serious is it? About this label
Having the wrong suspension components can affect how the vehicle handles, rides, and brakes, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V870000 |
|---|---|
| Reported to NHTSA | Nov 10, 2021 |
| Manufacturer | Ford Motor Company |
| Part affected | Suspension:rear |
| Vehicles covered | 2 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain Explorer and Lincoln Aviator vehicles. Because of a labeling error, some vehicles may have received the wrong components in the rear suspension module. Having incorrect parts installed there can change how the vehicle handles, its ride height, and how well it brakes, compared to how the vehicle was designed to perform.
What you should do
2. Contact a dealer, or call Ford Customer Service at 1-866-436-7332.
3. The inspection and replacement of any incorrect parts is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V870000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Suspension Recalls Involve Control Arms, Loose Fasteners, and Axles · all 18 Ford recalls in this area
- Lincoln Suspension Recalls Involving Rear Links, Bolts, Springs and Shocks · all 6 Lincoln recalls in this area
Other Ford Explorer recalls
- Jul 21, 2026Ford Explorer, Lincoln Aviator Seats May Reclinemedium
- Jul 14, 2026Ford Explorer Roof Rail Covers May Detachhigh
- Jul 14, 2026Ford, Lincoln Second-Row Seats May Shift Unexpectedlyhigh
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Explorer Park System May Fail, Rollaway Riskhigh
- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- SUSPENSION:REAR
- Summary
- Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
- Safety risk
- A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.