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Ford Explorer and Lincoln Aviator got wrong rear suspension parts
high How serious is it? About this label
Changed handling and braking raise your crash risk, but the notice does not tell owners to stop driving, so book the inspection soon.
What's wrong, in plain English
Because parts were labeled wrong at the factory, some 2021 Explorer and Aviator vehicles may have been built with the wrong pieces in the rear suspension — the setup that holds up the back of the vehicle and smooths out the road. With the wrong parts, the vehicle may not handle the way it should, may sit at the wrong height, and may not brake the way it is meant to. Dealers will inspect the rear suspension and swap in the correct parts if yours are wrong.
What you should do
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford suspension recalls: which control arms and toe links break? · all 18 Ford recalls in this area
- Why do Lincoln rear suspension parts break or come loose? · all 6 Lincoln recalls in this area
Official notice
- Component
- SUSPENSION:REAR
- Summary
- Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
- Safety risk
- A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.