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Tesla Model Y suspension parts can break apart

NHTSA campaign 21V912000 · Reported 2021-11-21 · Tesla, Inc.

high How serious is it? About this label

Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Tesla has found that a part called the suspension knuckle — a metal piece that connects each wheel to the car — can crack on some Model Y vehicles, front or rear. If it breaks, the arms holding the wheel in place can come apart. That can make the car hard to steer or keep straight, especially at speed. Tesla will look at all four knuckles and put in new ones wherever they are needed, at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Model Y is included.
2. Call Tesla customer service at 1-877-798-3752 (recall SB-21-31-004) or book Tesla Service to schedule the inspection.
3. Have the knuckles inspected and replaced as needed — the work is free, and tell Tesla right away if you notice clunking, wandering, or odd handling.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION
Summary
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Safety risk
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.