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Hyundai Tucson software issue can disable lights

NHTSA campaign 21V938000 · Reported Dec 2, 2021 · Hyundai Motor America

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Losing your headlights or taillights while driving makes it harder for others to see you, increasing the chance of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V938000
Reported to NHTSADec 2, 2021
ManufacturerHyundai Motor America
Part affectedElectrical System:software
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The software that runs your Tucson's central control unit may not be compatible with the vehicle. This can cause the headlights or taillights to stop working. When lights go out, it becomes harder for you and other drivers to see, which raises the risk of a crash. Dealers have already updated the software on all affected vehicles at no cost, so most owners will not receive a separate notification letter about this recall.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact a Hyundai dealer or Hyundai customer service at 1-855-371-9460 to confirm the software update was completed. 3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V938000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Tucson recalls

All 13 Tucson recalls

Official notice

Component
ELECTRICAL SYSTEM:SOFTWARE
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Safety risk
Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy
Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.