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Kia EV6 Parking Software Error May Cause Rollaway

NHTSA campaign 22V322000 · Reported May 11, 2022 · Kia Motors America

high How serious is it? About this label

A vehicle that rolls away on its own can lead to a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V322000
Reported to NHTSAMay 11, 2022
ManufacturerKia Motors America
Part affectedParking Brake:electrical:control Module:software
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Kia is recalling certain EV6 vehicles. A software error in the shifter control unit may cause the parking mechanism to disengage on its own, even after the vehicle has been placed in park. This means the vehicle could start rolling on its own without the driver doing anything, since the parking mechanism that's supposed to hold it in place isn't working correctly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542.
3. The software update is free.
4. Until it's fixed, park on level ground and avoid slopes or inclines when possible.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V322000. More in how recalls work.

Affected vehicles (1)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Kia EV6 recalls

Official notice

Component
PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
Summary
Kia Motor America (Kia) is recalling certain 2022 EV6 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Safety risk
Vehicle rollaway can increase the risk of a crash or injury.
Remedy
Drivers are recommended to park their vehicles on level ground and avoid parking on a slope/inclined surface whenever possible until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed May 25, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC236.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.