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Kia EV6 and Niro EV Drive Shaft Failure

NHTSA campaign 24V057000 · Reported Jan 31, 2024 · Kia America, Inc.

high How serious is it? About this label

Losing power to the wheels while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V057000
Reported to NHTSAJan 31, 2024
ManufacturerKia America, Inc.
Part affectedPower Train:driveline:driveshaft
Vehicles covered3 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Niro EV and EV6 vehicles, one of the drive shafts may not have been properly hardened during manufacturing. This can cause the shaft to break while the vehicle is being driven, which results in a sudden loss of power to the wheels. Losing power to the wheels while on the road increases the chance of a crash for the driver and others on the road.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Kia dealer, or Kia customer service at 1-800-333-4542, to schedule service.
3. Dealers will replace the drive shaft at no cost to you.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V057000. More in how recalls work.

Affected vehicles (3)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia EV6 recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.