Kia EV6 and Niro EV drive shaft may break
high How serious is it? About this label
Losing drive power in traffic can lead to a crash, so this is serious; Kia has not told owners to stop driving, but do not put off the repair.
What's wrong, in plain English
One of the drive shafts — the metal shaft that sends power from the motor to a wheel — may not have been heat-treated correctly when it was made. That leaves it weaker than it should be, and it can snap when the car is working hard, such as pulling away quickly or climbing a hill. If it breaks, the car suddenly stops pulling and you cannot accelerate, even though nothing else has failed.
What you should do
1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Book the repair with your Kia dealer, or call Kia customer service at 1-800-333-4542 and reference recall SC295.
3. Have the drive shaft replaced at no charge to you.
2. Book the repair with your Kia dealer, or call Kia customer service at 1-800-333-4542 and reference recall SC295.
3. Have the drive shaft replaced at no charge to you.
Affected vehicles (3)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia powertrain recalls: fire, drive power loss and rollaway risks · all 8 Kia recalls in this area
Official notice
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary
- Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
- Safety risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.