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Hyundai Palisade Instrument Cluster Display May Disable

NHTSA campaign 22V353000 · Reported May 18, 2022 · Hyundai Motor America

medium How serious is it? About this label

Not being able to see gauges and warning lights while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V353000
Reported to NHTSAMay 18, 2022
ManufacturerHyundai Motor America
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 2022 Palisades, the instrument cluster may have been built with too much adhesive, which can disable the display screen. When that happens, the driver can't see the meters, gauges, and warning lights.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Hyundai dealer, or Hyundai customer service at 1-855-371-9460.
3. The instrument cluster replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V353000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Palisade recalls

All 16 Palisade recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Safety risk
A disabled display screen will not show critical information, such as the meters, gauges, and warning lights, which can increase the risk of a crash.
Remedy
Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 230.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.