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Subaru Impreza and Outback Windshields May Detach

NHTSA campaign 22V712000 · Reported Sep 22, 2022 · Subaru of America, Inc.

high How serious is it? About this label

A windshield that isn't firmly attached can come loose during a crash, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V712000
Reported to NHTSASep 22, 2022
ManufacturerSubaru of America, Inc.
Part affectedVisibility:windshield
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some Subaru Impreza and Outback vehicles, the wrong paint clearcoat was used during manufacturing. This can leave the windshield insufficiently bonded, or glued, to the vehicle body. A windshield that is not attached as firmly as it should be does not meet federal safety standards for how windshields must be mounted in a vehicle. This bonding problem happened because of an error made during the painting process at the factory.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if it's affected.
2. Contact a Subaru dealer, or call Subaru customer service at 1-844-373-6614.
3. Subaru will exchange your vehicle or repurchase it, at no cost to you.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V712000. More in how recalls work.

Affected vehicles (2)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Subaru Outback recalls

All 15 Outback recalls

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Safety risk
An insufficiently bonded windshield can detach during a crash, increasing the risk of injury.
Remedy
Subaru will offer owners a vehicle exchange or repurchase, free of charge. Owner notification letters are expected to be mailed November 21, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.