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Subaru Impreza and Outback windshields may not be bonded

NHTSA campaign 22V712000 · Reported 2022-09-22 · Subaru of America, Inc.

high How serious is it? About this label

Very serious, since the windshield could detach in a crash; the notice does not order you to stop driving, but the car cannot be repaired and must be exchanged or bought back.

What's wrong, in plain English

The wrong clear paint coating was used on part of the body where the windshield is glued in. Because of that, the glue may not hold the windshield firmly to the car. In a crash, the windshield could come loose and fall away, which can hurt the people inside. This one cannot be fixed with a normal repair — Subaru is offering to trade your car for another one or buy it back.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your car is on the list.
2. Contact your Subaru dealer or Subaru customer service at 1-844-373-6614 (recall WRH-22) about the exchange or buyback.
3. Arrange the exchange or repurchase — it is at no cost to you.

Affected vehicles (2)

Who to contact

Subaruofficial Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Safety risk
An insufficiently bonded windshield can detach during a crash, increasing the risk of injury.
Remedy
Subaru will offer owners a vehicle exchange or repurchase, free of charge. Owner notification letters are expected to be mailed November 21, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.