Subaru Driveshaft Bolts May Loosen And Disconnect

NHTSA campaign 23V647000 · Reported Sep 21, 2023 · Subaru of America, Inc.

high How serious is it? About this label

Losing the front end of the driveshaft while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V647000
Reported to NHTSA	Sep 21, 2023
Manufacturer	Subaru of America, Inc.
Part affected	Power Train:driveline:driveshaft
Vehicles covered	4 model/year combinations, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Subaru is recalling certain 2023 Ascent, Impreza, Legacy, and Outback vehicles because of a problem with the driveshaft. The bolts that hold the center support brace for the driveshaft in place may loosen over time. If those bolts loosen too much, the front end of the driveshaft can come apart from the rest of the vehicle. To fix this, dealers will clean the surfaces where the bolts attach and put in new bolts, at no cost to the owner.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls to see if it's affected. 2. Contact a Subaru dealer, or call Subaru customer service at 1-844-373-6614, to schedule the repair. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V647000. More in how recalls work.

Affected vehicles (4)

2023 Subaru Ascent
2023 Subaru Impreza
2023 Subaru Legacy
2023 Subaru Outback

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Subaru Power Train Recalls Involving Driveshafts, Transmissions, and Gear Selection · all 8 Subaru recalls in this area

Other Subaru Outback recalls

Mar 22, 2024Subaru Legacy, Outback Passenger Air Bag May Not Deployhigh
Nov 9, 2023Subaru Outback, Forester switch failure disables reverse lights, cameramedium
Sep 22, 2022Subaru Impreza and Outback Windshields May Detachhigh
Jul 8, 2022Subaru Legacy and Outback Transmission Chain May Slipmedium
Jul 1, 2022Subaru Outback Wiring Fault May Cause Engine Stallmedium
Dec 9, 2021Subaru Ascent, Legacy, Outback Drive Chain Riskhigh

All 15 Outback recalls

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Safety risk: Separation of the front end of the driveshaft increases the risk of a crash.
Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.