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BMW Motorcycle Gearbox Shaft May Break

NHTSA campaign 23V011000 · Reported Jan 18, 2023 · BMW of North America, LLC

high How serious is it? About this label

A damaged gearbox shaft or a blocked rear wheel increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V011000
Reported to NHTSAJan 18, 2023
ManufacturerBMW of North America, LLC
Part affectedPower Train:manual Transmission:internal:shaft:input
Vehicles covered11 model/year combinations, model years 2019–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In certain engine and riding conditions, a shaft inside the motorcycle's gearbox can become damaged or break. If this happens, the rear wheel could become blocked, meaning it stops turning freely while the motorcycle is moving.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a dealer, or call BMW customer service at 1-800-525-7417. 3. The engine control unit software will be updated, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V011000. More in how recalls work.

Affected vehicles (11)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW R 1250 GS recalls

Official notice

Component
POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INPUT
Summary
BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Safety risk
A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
Remedy
Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.