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Ford and Lincoln 360-degree camera display may fail
medium How serious is it? About this label
Losing the rearview camera image reduces how well the driver can see behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V022000 |
|---|---|
| Reported to NHTSA | Jan 23, 2023 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 11 model/year combinations, model years 2020–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain Explorer, Lincoln Aviator and Lincoln Corsair vehicles that have a 360-degree camera system. The video output can fail, which means the rearview camera image may not show on the screen. Dealers will update the software in the module that processes the camera image, free of charge. This recall expands and replaces an earlier Ford recall, and vehicles already repaired under that one still need the new repair.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V022000. More in how recalls work.
Affected vehicles (11)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
- Why Lincoln Rearview Camera Images Go Blank, Distort, or Flicker · all 19 Lincoln recalls in this area
Other Ford Explorer recalls
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- Jul 14, 2026Ford Explorer Roof Rail Covers May Detachhigh
- Jul 14, 2026Ford, Lincoln Second-Row Seats May Shift Unexpectedlyhigh
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Explorer Park System May Fail, Rollaway Riskhigh
- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Safety risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.