Home › Hyundai › Tucson › 23V038000
Hyundai Santa Cruz and Tucson Roof Molding Detachment
medium How serious is it? About this label
A detached molding on the road can be a hazard to other drivers, which increases the chance of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V038000 |
|---|---|
| Reported to NHTSA | Jan 31, 2023 |
| Manufacturer | Hyundai Motor America |
| Part affected | Structure:body:roof And Pillars |
| Vehicles covered | 3 model/year combinations, model years 2022–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Tucson and Santa Cruz vehicles, the trim moldings running along the roofline may not be properly secured. While the vehicle is being driven, a molding can come loose and detach from the roof. If a molding falls off, it can land on the roadway, becoming a hazard for other drivers and increasing the chance of a crash nearby.
What you should do
2. Contact a Hyundai dealer, or Hyundai customer service at 1-855-371-9460, to schedule the inspection.
3. Dealers will inspect and repair or secure the roof molding at no cost to you.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V038000. More in how recalls work.
Affected vehicles (3)
Who to contact
Hyundai — official Hyundai recall lookup
Customer service: 1-855-371-9460
Other Hyundai Tucson recalls
- Jun 24, 2026Hyundai Tucson Instrument Panel Display Can Failhigh
- May 19, 2026Hyundai SUVs: Automatic Braking May Trigger Unexpectedlyhigh
- Dec 19, 2025Hyundai Tucson Tow Hitch Wiring Lets In Watercritical
- Nov 21, 2025Hyundai Santa Fe, Tucson Air Bags May Not Deployhigh
- Aug 26, 2025Hyundai Tucson, Santa Fe Engine Bolts May Loosencritical
- Nov 20, 2024Hyundai Tucson and Santa Cruz Can Roll Without Brakehigh
Official notice
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Summary
- Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
- Safety risk
- A detached roof molding could become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.