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Hyundai Palisade Windshield Wipers May Fail In Snow

NHTSA campaign 23V180000 · Reported Mar 17, 2023 · Hyundai Motor America

high How serious is it? About this label

Wiper failure can reduce how well the driver can see the road, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V180000
Reported to NHTSAMar 17, 2023
ManufacturerHyundai Motor America
Part affectedVisibility/wiper
Vehicles covered3 model/year combinations, model years 2021–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In certain Hyundai Palisade vehicles, snow or ice buildup on the windshield can cause the windshield wiper motor to run on and off or stop working altogether, so the wipers stop clearing the windshield.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Hyundai dealer to have the driver-side wiper arm replaced; call Hyundai customer service at 1-855-371-9460.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V180000. More in how recalls work.

Affected vehicles (3)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Hyundai Palisade recalls

All 16 Palisade recalls

Official notice

Component
VISIBILITY/WIPER
Summary
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Safety risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.