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Volkswagen ID.4 Doors May Open While Driving

NHTSA campaign 23V312000 · Reported May 3, 2023 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A door opening while the vehicle is moving increases the risk of injury to people inside. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V312000
Reported to NHTSA	May 3, 2023
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Structure:body:door:handle:exterior
Vehicles covered	2 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some door handles may have let water reach the circuit board inside them. If this happens, the affected door can open on its own while the vehicle is moving and experiencing strong sideways force at low speeds. A door opening unexpectedly while driving increases the chance that someone in the vehicle could be injured.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Volkswagen customer service at 1-800-893-5298 or your dealer to schedule the update.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V312000. More in how recalls work.

Affected vehicles (2)

2021 Volkswagen ID.4
2022 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Structure Recalls Cover ID.4 Doors and Tiguan Body Parts · all 5 Volkswagen recalls in this area

Other Volkswagen ID.4 recalls

Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh

All 26 ID.4 recalls

Official notice

Component: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Safety risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.