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Jeep Grand Cherokee Missing Air Bag Warning Label

NHTSA campaign 23V336000 · Reported May 11, 2023 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Without the proper restraint usage information, occupants may have an increased risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V336000
Reported to NHTSAMay 11, 2023
ManufacturerChrysler (FCA US, LLC)
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain 2022 and 2023 Jeep Grand Cherokee L and Grand Cherokee vehicles because the air bag warning label may be missing from the dashboard. This label is meant to show vehicle occupants the proper restraint usage guidelines. Because the label may not be present, these vehicles don't meet a federal safety standard for occupant crash protection labeling.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact FCA US customer service, or a dealer, at 1-800-853-1403.
3. The replacement label is free; dealers will also add it free to unsold vehicles.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V336000. More in how recalls work.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.