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Ford Super Duty steering column bolts may be missing

NHTSA campaign 23V344000 · Reported 2023-05-12 · Ford Motor Company

critical How serious is it? About this label

This is one of the most serious kinds of defect, because losing steering happens suddenly and without warning, so get the truck inspected immediately and do not drive it if the steering feels loose or vague.

What's wrong, in plain English

Bolts that hold the top of the steering column to the rest of the steering system may be missing or may not have been tightened enough at the factory. If those bolts are loose or absent, the steering column can come apart from what it connects to. If that happens while you are driving, the steering wheel stops turning the front wheels and you lose control with no warning. Dealers check the bolts, tighten them, and add any that are missing.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your truck is in recall 23S22.
2. Call your Ford dealer, or Ford customer service at 1-866-436-7332, and ask for the inspection as soon as possible.
3. Have the steering column bolts tightened or installed - the repair is free.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:COLUMN
Summary
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.
Safety risk
A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.