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Ford Super Duty Steering Column Bolts May Fail

NHTSA campaign 23V344000 · Reported May 12, 2023 · Ford Motor Company

high How serious is it? About this label

A disconnected steering column can cause a loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V344000
Reported to NHTSAMay 12, 2023
ManufacturerFord Motor Company
Part affectedSteering:column
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some Ford Super Duty trucks, the bolts that hold the upper steering column shaft together may be missing or not tightened properly. If this happens, the steering column could separate from the parts it connects to, affecting how the vehicle steers. Ford dealers will inspect the bolts, tighten them as needed, or install any that are missing, and this repair is free of charge to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Contact Ford customer service at 1-866-436-7332 to schedule an inspection.
3. The bolt inspection and repair are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V344000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford F-450 SD recalls

All 41 F-450 SD recalls

Official notice

Component
STEERING:COLUMN
Summary
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.
Safety risk
A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.