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Jeep Grand Cherokee rear coil springs can fall off

NHTSA campaign 23V413000 · Reported 2023-06-08 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

This is serious, because a spring that comes off on the road can cause a crash with no warning; the notice does not order owners to park the vehicle, but get it in quickly.

What's wrong, in plain English

The rear coil springs are the large metal springs that hold up the back of the vehicle. On these Grand Cherokees they may have been installed incorrectly, and a spring can come loose and detach while you are driving. A dealer inspects the rear spring assemblies and repairs them at no cost. Important: this recall has been replaced by a newer one, NHTSA number 26V051, and every affected vehicle needs the new repair performed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls — it will also show the replacement recall 26V051.
2. Call your Jeep dealer, or FCA US customer service at 1-800-853-1403, and ask for the current remedy.
3. Have the free repair done even if your vehicle was already serviced under the older recall.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Safety risk
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.