Car Recall Tracker

Home › Jeep › Grand Cherokee › 23V413000

Jeep Grand Cherokee Rear Coil Springs May Detach

NHTSA campaign 23V413000 · Reported Jun 8, 2023 · Chrysler (FCA US, LLC)

high How serious is it? About this label

A rear coil spring that detaches while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V413000
Reported to NHTSAJun 8, 2023
ManufacturerChrysler (FCA US, LLC)
Part affectedSuspension:rear:springs:coil Springs
Vehicles covered2 model/year combinations, model years 2021–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Jeep Grand Cherokee and Grand Cherokee L vehicles, the rear coil springs may have been installed incorrectly. Because of this, a rear spring could come loose and detach from the vehicle while it is being driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact FCA US customer service at 1-800-853-1403.
3. Dealers will inspect and, if necessary, repair the rear coil spring assemblies, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V413000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Safety risk
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.