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Ford Fusion Plug-In Hybrid Battery Module Fire Risk
critical How serious is it? About this label
A damaged battery energy control module can cause a loss of drive power or a fire, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V440000 |
|---|---|
| Reported to NHTSA | Jun 23, 2023 |
| Manufacturer | Ford Motor Company |
| Part affected | Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm) |
| Vehicles covered | 2 model/year combinations, model years 2019–2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Fusion Plug-in Hybrid vehicles, a component called the battery energy control module can become damaged if it experiences too much voltage or electrical current flowing through it. If the battery energy control module becomes damaged in this way, the vehicle may lose drive power, meaning it could stop being able to move under its own power, or the damage could lead to a fire starting in the vehicle.
What you should do
2. Do not charge your vehicle until the repair is completed, and contact a Ford dealer, or call Ford at 1-866-436-7332.
3. The dealer will replace the battery and update the software, free of charge, or you can choose Ford's vehicle refund option instead.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V440000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area
Other Ford Fusion recalls
- Oct 10, 2025Ford and Lincoln Block Heater Fire Riskcritical
- Jun 27, 2025Ford and Lincoln rearview cameras may show blank imagemedium
- Mar 10, 2023Ford Fusion, Lincoln MKZ Front Brake Hoses Can Leakhigh
- Mar 12, 2018Ford Fusion, Lincoln MKZ Steering Wheel Detachmenthigh
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Summary
- Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
- Safety risk
- A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
- Remedy
- Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.