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Nissan Versa and Kicks can lose power steering assist

NHTSA campaign 23V496000 · Reported 2023-07-18 · Nissan North America, Inc.

medium How serious is it? About this label

This is serious because the steering can suddenly become very heavy without warning and that can lead to a crash, though the notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2021 Nissan Versa and Kicks vehicles have a faulty electrical connection in the sensor that tells the power steering system how hard you are turning the wheel. The connection can cut in and out, which shuts off the power steering help. The car can still be steered, but the wheel becomes much harder to turn, especially at low speeds such as parking or pulling out. Dealers will check a code on the steering column and replace the column if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your Versa or Kicks is included.
2. Contact your Nissan dealer, or Nissan customer service at 1-800-867-7669 (recall PMA26), to book the inspection.
3. If your vehicle was already inspected under earlier recall 22V-693 but did not get a new steering column, it must be inspected again — the repair is free.

Affected vehicles (2)

2021 Nissan Kicks
2021 Nissan Versa

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan steering recalls: tie rods, steering bolts, and lost power assist · all 8 Nissan recalls in this area

Official notice

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Safety risk: Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.
Remedy: Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PMA26. This recall involves vehicles that were previously inspected, but did not receive a steering column replacement, under recall number 22V-693. These vehicles will need to be reinspected for this recall.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.