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Nissan Kicks and Versa may lose power steering

NHTSA campaign 23V496000 · Reported Jul 18, 2023 · Nissan North America, Inc.

high How serious is it? About this label

Losing power steering assist makes the steering wheel harder to turn, especially at low speeds, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V496000
Reported to NHTSAJul 18, 2023
ManufacturerNissan North America, Inc.
Part affectedSteering:electric Power Assist System
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2021 Nissan Versa and Kicks vehicles have a wiring issue in the electric power steering system. An occasional bad connection in the sensor that measures steering effort can turn off the power steering assist. This recall also covers vehicles that were already checked under an earlier recall but never got their steering column replaced; those vehicles will need to be inspected again.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Nissan dealer to schedule an inspection, or call Nissan customer service at 1-800-867-7669.
3. The inspection and any needed steering column replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V496000. More in how recalls work.

Affected vehicles (2)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Kicks recalls

All 10 Kicks recalls

Official notice

Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Safety risk
Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.
Remedy
Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PMA26. This recall involves vehicles that were previously inspected, but did not receive a steering column replacement, under recall number 22V-693. These vehicles will need to be reinspected for this recall.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.