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Cadillac, Chevrolet and GMC SUVs Rear Suspension Bolts May Break

NHTSA campaign 23V642000 · Reported Sep 20, 2023 · General Motors, LLC

high How serious is it? About this label

A broken suspension bolt can cause the rear wheel to become misaligned, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V642000
Reported to NHTSASep 20, 2023
ManufacturerGeneral Motors, LLC
Part affectedSuspension:rear
Vehicles covered6 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The bolts that attach the rear outer control arm to the suspension may not have been heat-treated correctly. This can cause the bolts to break.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact your dealer — Chevrolet 1-800-222-1020, Cadillac 1-800-458-8006, or GMC 1-800-462-8782 — to schedule a repair.
Both rear suspension bolts will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V642000. More in how recalls work.

Affected vehicles (6)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Tahoe recalls

All 27 Tahoe recalls

Official notice

Component
SUSPENSION:REAR
Summary
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Safety risk
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Remedy
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.