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Ford Explorer Backup Camera Shows Blue Screen
medium How serious is it? About this label
A backup camera that doesn't display properly can make it harder to see what's behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V686000 |
|---|---|
| Reported to NHTSA | Oct 13, 2023 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 1 model/year combination, model years 2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Ford Explorer vehicles have a wiring problem that can cause the backup camera to show a blue screen instead of the view behind the vehicle when placed in reverse. This is due to a manufacturing error in the camera's wiring. A backup camera that isn't showing a proper picture reduces how well the driver can see behind the vehicle.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V686000. More in how recalls work.
Affected vehicles (1)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
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- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
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- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.