Volkswagen ID.4 Sunroof Shade Fails Fire Safety Standard

NHTSA campaign 23V750000 · Reported Dec 7, 2023 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

If a fire occurs, this fabric could help it spread further, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V750000
Reported to NHTSA	Dec 7, 2023
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Structure
Vehicles covered	2 model/year combinations, model years 2023–2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Volkswagen ID.4 vehicles have an interior sunshade over the panoramic glass roof that is made of fabric that isn't as fire-resistant as federal safety rules require. Because of this, the vehicle doesn't meet the flammability standard for interior materials. If a fire were to start inside the vehicle, this fabric could help the fire spread further instead of resisting it the way it's supposed to.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Volkswagen customer service at 1-800-893-5298.
3. Dealers will apply flame retardant to the sunshade fabric, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V750000. More in how recalls work.

Affected vehicles (2)

2023 Volkswagen ID.4
2024 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Structure Recalls Cover ID.4 Doors and Tiguan Body Parts · all 5 Volkswagen recalls in this area

Other Volkswagen ID.4 recalls

Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh

All 26 ID.4 recalls

Official notice

Component: STRUCTURE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Safety risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.