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BMW X3, X4 Steering Gear May Loosen

NHTSA campaign 23V770000 · Reported Nov 16, 2023 · BMW of North America, LLC

high How serious is it? About this label

A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V770000
Reported to NHTSANov 16, 2023
ManufacturerBMW of North America, LLC
Part affectedSteering
Vehicles covered2 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

BMW is recalling certain 2024 vehicles, including 2 Series Coupe, 3 Series, X3, and X4 models. The steering gear on these vehicles may not have been tightened properly, which can allow it to become loose. If the steering gear loosens, it can cause the driver to lose control of the vehicle, increasing the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a BMW dealer; you can also call BMW customer service at 1-800-525-7417.
3. The steering gear will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V770000. More in how recalls work.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X3 recalls

All 40 X3 recalls

Official notice

Component
STEERING
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 2 Series Coupe (230i), 330i, X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 xDrive30i, X4 M40i vehicles. The steering gear may not have been tightened properly, which can allow it to loosen.
Safety risk
A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the steering gear, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.