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Ford Super Duty driver airbag may be disconnected

NHTSA campaign 23V847000 · Reported 2023-12-15 · Ford Motor Company

high How serious is it? About this label

Serious — the driver's airbag may not deploy in a crash, although the notice does not tell owners to stop driving the truck.

What's wrong, in plain English

Inside the steering column is a coiled ribbon of wire, called a clock spring, that keeps the driver's airbag connected as you turn the steering wheel. On these trucks a weld in that part may not be strong enough, and the electrical connection to the airbag can be lost. If that happens, the airbag in the steering wheel will not go off in a crash. Dealers will inspect the part and replace it if it needs it.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your truck is included.
2. Contact a Ford dealer, or Ford customer service at 1-866-436-7332, and ask about recall 23V847000.
3. Have the clock spring inspected and replaced if needed — the repair is free.

Affected vehicles (3)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:COLUMN
Summary
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Safety risk
A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.