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Ford Super Duty Trucks: Faulty Weld May Disable Air Bag

NHTSA campaign 23V847000 · Reported Dec 15, 2023 · Ford Motor Company

high How serious is it? About this label

A deactivated air bag will not deploy in a crash, which increases the risk of injury to the driver. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V847000
Reported to NHTSADec 15, 2023
ManufacturerFord Motor Company
Part affectedSteering:column
Vehicles covered3 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some of these trucks, a connector called the clock spring links the steering wheel to the wiring in the steering column, including the wiring for the driver's air bag. That connector may have a weld that is not strong enough, which can break the electrical connection to the driver's air bag. This means the air bag's wiring may not stay connected the way it is supposed to, and the air bag may not have power when it is needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Ford dealer or Ford customer service at 1-866-436-7332 to schedule repair.
3. The repair (clock spring inspection and replacement) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V847000. More in how recalls work.

Affected vehicles (3)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford F-450 SD recalls

All 41 F-450 SD recalls

Official notice

Component
STEERING:COLUMN
Summary
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Safety risk
A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.