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Mercedes-Benz Fuel Pump May Shut Down

NHTSA campaign 23V880000 · Reported Dec 21, 2023 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

A loss of drive power while driving can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V880000
Reported to NHTSA	Dec 21, 2023
Manufacturer	Mercedes-Benz USA, LLC
Part affected	Fuel System, Gasoline:delivery:fuel Pump
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain Mercedes-Benz vehicles, the fuel pump may shut down while the vehicle is being driven. When that happens, the vehicle can lose drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Mercedes-Benz dealer or call MBUSA customer service at 1-800-367-6372.
3. The fuel pump replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V880000. More in how recalls work.

Affected vehicles (1)

2021 Mercedes-Benz AMG E53

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mercedes-Benz Gasoline Fuel System Recalls: Leaks and Drive-Power Loss · all 5 Mercedes-Benz recalls in this area

Other Mercedes-Benz AMG E53 recalls

Jun 14, 2024Mercedes-Benz AMG Wiring Fault May Cause Firecritical
Feb 9, 2024Mercedes-Benz AMG CLS53 and E53 fire risk cablecritical
Sep 30, 2022Mercedes-Benz trunk battery may come loose in a crashmedium
Jul 22, 2022Mercedes AMG Wiring Harness May Cause Electrical Firecritical
May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
Mar 25, 2022Mercedes-Benz AMG Steering Wheel Hands-Off Detection Failshigh

All 15 AMG E53 recalls

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Safety risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.