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Mercedes-Benz AMG CLS53 and E53 fire risk cable

NHTSA campaign 24V100000 · Reported Feb 9, 2024 · Mercedes-Benz USA, LLC

critical How serious is it? About this label

An overheated cable increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V100000
Reported to NHTSAFeb 9, 2024
ManufacturerMercedes-Benz USA, LLC
Part affectedElectrical System:wiring
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

A cable that grounds the vehicle's 48-volt electrical system, located under the hood, may not be fastened tightly. If the connection is loose, the cable can overheat.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Mercedes-Benz dealer, or call 1-800-367-6372, to schedule the inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V100000. More in how recalls work.

Affected vehicles (2)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz AMG E53 recalls

All 15 AMG E53 recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Safety risk
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.