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Jeep Wrangler and Grand Cherokee defroster may stop working
medium How serious is it? About this label
If the defroster and defogger do not work, the driver's view through the windshield can be reduced, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V111000 |
|---|---|
| Reported to NHTSA | Feb 15, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Visibility:defroster/defogger/hvac System |
| Vehicles covered | 6 model/year combinations, model years 2021–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Jeep Wrangler and Grand Cherokee models. A software error in the hybrid control processor can leave the system that clears frost and fog from the windshield unable to operate. Because the defrosting and defogging system may not work, these vehicles do not meet the federal safety standard covering windshield defrosting and defogging. Dealers will load corrected software into the hybrid control processor to fix the problem.
What you should do
2. Contact a Jeep dealer to have the hybrid control processor software updated, or call Chrysler customer service at 1-800-853-1403.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V111000. More in how recalls work.
Affected vehicles (6)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Visibility Recalls Affect Windshield Wipers, Defrosters, and Rearview Cameras · all 5 Jeep recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Safety risk
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.