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Jeep Grand Cherokee front wheel can fall outward

NHTSA campaign 24V132000 · Reported 2024-02-22 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

A wheel coming loose at speed is about as dangerous as a car problem gets and can cause a crash with almost no warning; Chrysler has not ordered owners to park these, but treat this as urgent.

What's wrong, in plain English

A ball joint sits at the top of the front suspension and holds the wheel to the vehicle while letting it turn and move up and down. On these Grand Cherokees, that joint can pull apart from the steering knuckle. If it does, the wheel can fall outward and you can lose control of the SUV. Dealers will replace the pinch bolts that clamp the upper control arm in place, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Grand Cherokee or Grand Cherokee L is included. 2. Call your Jeep dealer or FCA at 1-800-853-1403 (recall 10B) and ask for the earliest available appointment. 3. The new pinch bolts are installed free.

Affected vehicles (3)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Safety risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.