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Jeep Grand Cherokee Ball Joint May Cause Wheel Loss
high How serious is it? About this label
A loss of vehicle control from this problem increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V132000 |
|---|---|
| Reported to NHTSA | Feb 22, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Suspension:front:control Arm:upper Ball Joint |
| Vehicles covered | 3 model/year combinations, model years 2021–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Jeep Grand Cherokee and Grand Cherokee L vehicles because the upper control arm ball joint and steering knuckle may come apart. If this happens, the affected wheel can fall outward instead of staying properly connected to the vehicle. Because the wheel is no longer held in its normal position, the driver can lose control of the vehicle. This separation problem involves parts in the front suspension that are meant to keep the wheel properly attached and steerable while driving.
What you should do
2. Contact a Jeep dealer to schedule the free repair; FCA US customer service can be reached at 1-800-853-1403.
3. The repair, replacing the upper control arm pinch bolts, is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V132000. More in how recalls work.
Affected vehicles (3)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Suspension Recalls Cover Control Arms and Detaching Springs · all 7 Jeep recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
- Safety risk
- A loss of vehicle control increases the risk of a crash.
- Remedy
- Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.