Lexus LS Passenger Airbag Sensor May Misread Occupant
high How serious is it? About this label
If the sensor misreads the passenger seat, the airbag may not deploy properly in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V275000 |
|---|---|
| Reported to NHTSA | Apr 17, 2024 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | AIR Bags:sensor:occupant Classification:front Passenger |
| Vehicles covered | 3 model/year combinations, model years 2018–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In certain Lexus LS500 and LS500 Hybrid vehicles with the Executive Package, the front passenger seat may have been built with parts that interfere with each other, which can cause the seat's occupant sensor to incorrectly read whether someone is sitting there.
What you should do
2. Contact a Lexus dealer to have the front passenger seat inspected and repaired if needed; call Toyota customer service at 1-800-331-4331.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V275000. More in how recalls work.
Affected vehicles (3)
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
The bigger picture
- Lexus Air Bag Recalls: Passenger Sensors and Deployment Problems · all 5 Lexus recalls in this area
Other Lexus LS recalls
- Feb 27, 2019Lexus LS Run-Flat Tires Can Lose Treadhigh
Official notice
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.