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Jeep Grand Cherokee missing bumper foam affects airbag deployment

NHTSA campaign 24V346000 · Reported 2024-05-16 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Serious, because the front airbags may not do their job in a crash; there is no instruction to stop driving, but schedule the inspection soon.

What's wrong, in plain English

Some 2024 Jeep Grand Cherokees left the factory missing a piece of energy-absorbing foam inside the front bumper. Chrysler says that missing foam can keep the front airbags from going off the way they are supposed to in a crash, so the vehicle does not meet the federal rule for crash protection. If the airbags do not work as designed, people in the front seats face a greater chance of injury. A dealer will inspect the bumper and add the foam if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Grand Cherokee is covered (Chrysler's recall number is 41B). 2. Contact your Jeep dealer or FCA US customer service at 1-800-853-1403 to arrange the bumper inspection. 3. The inspection and any foam installation are free of charge.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:FRONTAL
Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.