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Jeep Grand Cherokee Missing Foam May Affect Airbags

NHTSA campaign 24V346000 · Reported May 16, 2024 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Air bags that do not deploy as intended can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V346000
Reported to NHTSAMay 16, 2024
ManufacturerChrysler (FCA US, LLC)
Part affectedAIR Bags:frontal
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The front bumper on affected vehicles may be missing energy-absorbing foam. Without this foam in place, the front air bags may not deploy the way they are designed to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact an FCA US, LLC dealer for an inspection, or call 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V346000. More in how recalls work.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
AIR BAGS:FRONTAL
Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.