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Hyundai Tucson, Santa Cruz may lose power steering assist
medium How serious is it? About this label
The notice says a loss of power steering assist can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V412000 |
|---|---|
| Reported to NHTSA | Jun 5, 2024 |
| Manufacturer | Hyundai Motor America |
| Part affected | Steering:electric Power Assist System |
| Vehicles covered | 2 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2024 Hyundai Tucson and Santa Cruz vehicles, a circuit board inside the power steering system can short circuit. If this happens, the vehicle loses power steering assist, which means the steering wheel becomes much harder to turn. Dealers will replace the power steering electric power pack at no cost to the owner.
What you should do
2. Contact a Hyundai dealer at 1-855-371-9460 to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V412000. More in how recalls work.
Affected vehicles (2)
Who to contact
Hyundai — official Hyundai recall lookup
Customer service: 1-855-371-9460
The bigger picture
- Hyundai Steering Recalls Cover Separation, Broken Parts, and Assist Loss · all 4 Hyundai recalls in this area
Other Hyundai Tucson recalls
- Jun 24, 2026Hyundai Tucson Instrument Panel Display Can Failhigh
- May 19, 2026Hyundai SUVs: Automatic Braking May Trigger Unexpectedlyhigh
- Dec 19, 2025Hyundai Tucson Tow Hitch Wiring Lets In Watercritical
- Nov 21, 2025Hyundai Santa Fe, Tucson Air Bags May Not Deployhigh
- Aug 26, 2025Hyundai Tucson, Santa Fe Engine Bolts May Loosencritical
- Nov 20, 2024Hyundai Tucson and Santa Cruz Can Roll Without Brakehigh
Official notice
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary
- Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
- Safety risk
- A loss of power steering assist can increase the risk of a crash.
- Remedy
- Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.