Home › Volkswagen › ID.4 › 24V651000
VW ID.4 Doors May Open Unexpectedly
medium How serious is it? About this label
A door that opens unexpectedly while driving increases the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V651000 |
|---|---|
| Reported to NHTSA | Sep 4, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Structure:body:door:handle:exterior |
| Vehicles covered | 4 model/year combinations, model years 2021–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On these Volkswagen ID.4 vehicles, water may get into the circuit board inside the door handles. This can cause a door to open unexpectedly.
What you should do
2. Contact a Volkswagen dealer to schedule an inspection, or call Volkswagen customer service at 1-800-893-5298.
3. The repair, including a software update, is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V651000. More in how recalls work.
Affected vehicles (4)
Who to contact
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Volkswagen Structure Recalls Cover ID.4 Doors and Tiguan Body Parts · all 5 Volkswagen recalls in this area
Other Volkswagen ID.4 recalls
- Sep 30, 2026Volkswagen ID.4 High-Voltage Battery Fire Riskcritical
- Jan 21, 2026Volkswagen ID.4 high-voltage battery may catch firecritical
- Jan 21, 2026Volkswagen ID.4 high-voltage battery may overheatcritical
- Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
- Dec 3, 2025Volkswagen ID.4 Battery Modules Can Catch Firecritical
- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
Official notice
- Component
- STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
- Safety risk
- A vehicle door that opens unexpectedly while driving increases the risk of injury.
- Remedy
- Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.