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MINI Countryman and BMW 228i front body bolts loose

NHTSA campaign 24V711000 · Reported 2024-09-25 · BMW of North America, LLC

medium How serious is it? About this label

The problem shows up only in a crash and the notice does not tell owners to stop driving, but because the fix is a quick inspection it makes sense to book it soon.

What's wrong, in plain English

On certain 2023-2024 BMW 228i and 228i xDrive cars and 2025 MINI Countryman S ALL4 models, the bolts that join the front body structure to the frame underneath may not have been tightened properly at the factory. That front structure is part of what absorbs and spreads out the force of a crash. If those bolts are loose, it may not protect the people inside as well as it should. A dealer checks the bolts and tightens them if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Call your BMW or MINI dealer, or BMW Customer Service at 1-800-525-7417, to schedule the inspection.
3. Have the dealer inspect and tighten the bolts as needed, free of charge.

Affected vehicles (1)

Who to contact

MINI — official MINI recall lookup

Customer service: 1-866-275-6464

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
STRUCTURE:BODY
Summary
BMW of North America, LLC (BMW) is recalling certain 2023-2024 228i, 228i xDrive, and 2025 MINI Countryman S ALL4 vehicles. The bolts that connect the front body structure to the vehicle chassis may not have been tightened properly.
Safety risk
A loose front body structure may not adequately protect occupants in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and if necessary, tighten the front structure bolts, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact BMW Customer Service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.