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Ford and Lincoln vehicles missing dashboard airbag warning label
low How serious is it? About this label
Without the label showing how restraints should be used, people in the vehicle may face a greater risk of injury in a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V852000 |
|---|---|
| Reported to NHTSA | Nov 8, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Equipment:other:labels |
| Vehicles covered | 39 model/year combinations, model years 2018–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain Ford and Lincoln vehicles, including the Explorer, Escape, F-150, Expedition and the Lincoln Aviator, Corsair and Navigator. The airbag warning label that belongs on the dashboard may be missing. That label shows how seat belts and other restraints should be used. Because the label is missing, these vehicles do not meet the federal safety standard for occupant crash protection. Ford will mail owners the warning labels at no cost. Letters were mailed to owners in December 2024.
What you should do
2. Contact Ford customer service at 1-866-436-7332 (recall number 24C39) if you have not received the label in the mail.
3. The label is provided free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V852000. More in how recalls work.
Affected vehicles (39)
Show all 39 vehicles
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Equipment Recalls Cover Block Heaters, Cameras, and Labels · all 16 Ford recalls in this area
- Lincoln Equipment Recalls Cover Block Heaters and Missing Safety Information · all 3 Lincoln recalls in this area
Other Ford Explorer recalls
- Jul 21, 2026Ford Explorer, Lincoln Aviator Seats May Reclinemedium
- Jul 14, 2026Ford Explorer Roof Rail Covers May Detachhigh
- Jul 14, 2026Ford, Lincoln Second-Row Seats May Shift Unexpectedlyhigh
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Explorer Park System May Fail, Rollaway Riskhigh
- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- EQUIPMENT:OTHER:LABELS
- Summary
- Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Remedy
- Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.