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Jeep Grand Cherokee Speedometer Software Display Error
high How serious is it? About this label
Driving without knowing the vehicle's actual speed increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V872000 |
|---|---|
| Reported to NHTSA | Nov 19, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Electrical System:instrument Panel:speedometer/odometer |
| Vehicles covered | 2 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Jeep Grand Cherokee and Grand Cherokee L vehicles. These vehicles have a software error in the instrument panel cluster. Because of this error, the speedometer may show the wrong vehicle speed instead of the actual speed the vehicle is traveling. This means the vehicle does not meet a federal safety standard that covers how vehicle displays and controls must work.
What you should do
2. Contact a dealer or FCA customer service at 1-800-853-1403 to schedule the software update.
3. The instrument panel cluster software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V872000. More in how recalls work.
Affected vehicles (2)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Electrical Recalls Involving Battery Fires and Dashboard Display Problems · all 15 Jeep recalls in this area
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- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
- Safety risk
- Driving without knowing the vehicle's actual speed increases the risk of a crash.
- Remedy
- Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.