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Jeep Grand Cherokee side airbags may not deploy

NHTSA campaign 24V897000 · Reported 2024-11-27 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Serious in a side-impact crash because a front seat airbag may not inflate, but the notice does not tell owners to stop driving.

What's wrong, in plain English

A connector for the side airbags built into the front seats may not have been fastened properly at the factory. If that connection is loose, the side airbags might not inflate during a side-impact crash, leaving you without that protection. The airbags look normal and there is no warning you would notice while driving. The fix is simple — the dealer secures the connector at no cost. Chrysler says every affected vehicle has already been repaired.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included and whether the repair has already been done.
2. If it still shows open, call your Jeep dealer and ask for recall B3B; you can also reach FCA customer service at 1-800-853-1403.
3. Have the connector secured — the repair is free.

Affected vehicles (7)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SIDE/WINDOW
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Safety risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.