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Jeep Grand Cherokee Side Air Bag Connector May Fail
high How serious is it? About this label
An air bag that does not deploy during a crash increases the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V897000 |
|---|---|
| Reported to NHTSA | Nov 27, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | AIR Bags:side/window |
| Vehicles covered | 7 model/year combinations, model years 2021–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A connector for the front seat side air bags may not have been properly secured, which could prevent the air bags from deploying. This affects certain Jeep Grand Cherokee and Grand Cherokee L vehicles. Dealers have already secured the connector on all affected vehicles, free of charge.
What you should do
2. If you have questions, contact a Chrysler dealer, or call Chrysler customer service at 1-800-853-1403.
3. The repair is free, and the notice states all affected vehicles have already been repaired.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V897000. More in how recalls work.
Affected vehicles (7)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Air Bag Recalls Involve Software, Connectors, and Deployment · all 11 Jeep recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- AIR BAGS:SIDE/WINDOW
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Safety risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.