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Mercedes-Benz E 350 Rear Axle Weld Defect
critical How serious is it? About this label
This is serious: if the axle carrier fails, it can cause a sudden loss of handling and control, increasing the risk of a crash. Owners are told not to drive the vehicle until the repair has been completed.
⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.
Key facts
| NHTSA campaign number | 24V941000 |
|---|---|
| Reported to NHTSA | Dec 18, 2024 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Power Train:axle Assembly |
| Vehicles covered | 3 model/year combinations, model years 2025 |
| Do-not-drive advisory | Yes |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A metal bracket that connects to the rear axle on some E 350 and E 350 4MATIC vehicles may not have been welded onto the axle correctly. Because of this faulty weld, the bracket could separate from the rear axle carrier while the vehicle is being driven. Mercedes-Benz dealers will replace the entire rear axle carrier on affected vehicles, at no cost to the owner.
What you should do
2. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
3. Contact your Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372, for the free repair.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V941000. More in how recalls work.
Affected vehicles (3)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Power Train Recalls Involving Rollaway and Lost Drive · all 5 Mercedes-Benz recalls in this area
Other Mercedes-Benz E 450 4MATIC recalls
- May 1, 2026Mercedes-Benz Instrument Panel Display May Go Blankhigh
- Apr 3, 2026Mercedes-Benz E-Class and S-Class Drive Shaft Joint Failurehigh
Official notice
- Component
- POWER TRAIN:AXLE ASSEMBLY
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
- Safety risk
- Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.