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Mercedes-Benz Instrument Panel Display May Go Blank
high How serious is it? About this label
An instrument panel that fails to show safety information such as the speedometer and warning lights increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 26V281000 |
|---|---|
| Reported to NHTSA | May 1, 2026 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Electrical System: Instrument Cluster/panel |
| Vehicles covered | 11 model/year combinations, model years 2025–2026 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
The system that controls the infotainment screen may reset on its own while the vehicle is being driven. When this happens, the instrument panel display can go blank, meaning the driver can no longer see it.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V281000. More in how recalls work.
Affected vehicles (11)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Electrical System Recalls Include EQB Battery Fire Risks · all 22 Mercedes-Benz recalls in this area
Other Mercedes-Benz AMG GLC43 recalls
- Feb 2, 2024Mercedes-Benz GLC headlights aimed too highmedium
- Jun 26, 2023Mercedes-AMG fuel pump may shut down, causing power losshigh
- May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
- Apr 15, 2022Mercedes-Benz GLC headlight connection may not be watertightmedium
- May 14, 2021Mercedes-Benz AMG Models Rearview Camera Software Failuremedium
- Apr 1, 2021Mercedes-Benz seat switch may stop airbags working properlyhigh
Official notice
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
- Safety risk
- An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.